Salesforce Sales Cloud is a platform designed to support sales, marketing and customer support in both B2B and B2C contexts. It helps in delivering personalized buying experiences and sales journey for each and every one of your customers.
Having implemented sales cloud for numerous clients, we have hence helped them to grow their accounts faster, find more customers rapidly, and close deals quickly. Features include:
Salesforce Service Cloud makes it possible to provide fast, scalable digital service from any corner of the world. It is a complete customer service platform that enables your service teams to work faster, provide instant self-service support and support your customers on any channel, anytime.
As a premium Salesforce partner, we make available the plethora of features Service Cloud provides, to our clients. These include:
With the Salesforce Marketing Cloud, we enable our clients to use marketing automation to build customer journeys across various digital channels, in order to deliver a seamless experience across marketing, sales and service.
With the integrated marketing tools, we help you deepen your relationships with your customers, across every touchpoint of their journey. The multiple features of Marketing Cloud that help you with this are:
The Salesforce Community Cloud provides collaboration tools to connect customers, partners, and employees directly to the information, apps, and experts they need. Through this, you can either provide stellar service with powerful community software to connect your customers, accelerate your sales channels to grow partner sales, or drive employee productivity and engagement with internal, branded communities.
Via numerous implementations of Community Cloud for our patrons, we have enabled them to deeply explore all the features of this cloud:
Salesforce’s Heroku is a cloud platform that is one of the fastest ways to let companies build, deliver, monitor and scale apps.
Through implementing Heroku, we provide our clients the ability to extend their CRM and engage their customers further. It provides an eco-system of fully managed services, which are easy to scale and able to quickly build environments with network isolation, for strengthened privacy.
Businesses need connectivity tools to overcome the numerous challenges that accompany integration, considering the increasing number of devices, data formats, applications, and services within a business ecosystem.
Through our Mulesoft Integration solution, we help our clients achieve complex Salesforce integrations amongst the increasing number of applications, services, and data types within their ecosystem.
The combination of AWS and Salesforce offers cloud services with strategic integrations based on a foundation of security and simplicity. By efficient and effective implementation of this mix, we enable our clients to make smart, streamlined decisions, especially with the adoption of artificial intelligence.
AWS + Salesforce makes it possible to deploy natively integrated telephony, share data securely, simplify peering based connectivity, and augment your CRM data to combine multiple insights.
Salesforce’s Einstein Analytics is a business intelligence software with augmented AI powered analytics, which helps you discover insights, predict outcomes and find recommendations.
Over the years, we have worked with Einstein’s AI driven platform to spot trends, customize analytics and make smarter decisions for our clients. Decisions that enable our clients to predict future outcomes and recommend actions within the existing channels.
We do not commit to delivering a project if we don’t believe we can deliver within the timeframe and to our standards, irrespective of the budget. Our reputation is built on consistently delivering quality solutions for our clients’ needs, and this is something we value greatly.
To be the best, you must harness the best. Which is why we work with leading technology providers such as Salesforce, MuleSoft, Heroku and Amazon Web Services, to name a few.